Return Policy
Return and Refund Policy for Apparel Products
Thank you for shopping with us at Kyle Noel Music. We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your apparel product, we offer a straightforward return and refund policy outlined below.
Return Period
You have 30 days from the date of purchase to initiate a return for apparel products. After this period, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your apparel product must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with any tags still attached.
Initiation of Return
To initiate a return, please contact our customer service team at [Customer Service Email or Phone Number]. Please provide your order number and the reason for the return. Our team will guide you through the return process.
Return Shipping
You will be responsible for paying the shipping costs for returning your apparel product. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment processor's policies.
Exchanges
We do not offer exchanges for apparel products at this time. If you wish to exchange your apparel product for a different size or color, you will need to initiate a return and place a new order for the desired item.
Damaged or Defective Products
If you receive a damaged or defective apparel product, please contact our customer service team immediately. We will work with you to arrange for a replacement or refund.
Non-Returnable Items
Certain types of apparel products are non-returnable, including personalized or custom-made items. We do not accept returns for these items unless they are damaged or defective.
Contact Us
If you have any questions about our return and refund policy, please contact our customer service team at orders@kylenoelmusic.com
By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by the terms of this return and refund policy.
Last updated: 3/2024